Before you buy a listing plan

The whole deal, including the parts that don't flatter us. Nothing here is different in the terms.

What am I buying?

A block of days with your listing visible. Each plan says how many days and how many photos, and that is the whole of what a plan buys.

When do the days start counting?

When your listing is actually visible, not when you pay. Every listing is read by a person before it goes live, and that wait does not come out of your 30 days.

Does someone check it first?

Yes. Profiles and photos go to a review queue and a person approves them before anything appears. It is usually quick, but "instant" would be a lie, so we do not say it.

Do unused days carry over?

No. You are buying a block of 30 days. Buy again before it runs out and the new block is added to what is left, so paying early never costs you time.

What is not promised?

Any particular position in search, any number of views, any enquiries, and any income. We sell the advertisement, not an outcome, and nobody who tells you otherwise is being straight with you.

Is GST included?

Yes. Every price shown is the total payable in New Zealand dollars, with GST at 15% already inside it (GST 133-153-705). Nothing is added at checkout. If you are outside New Zealand your supply may be zero-rated instead, decided on the evidence we hold rather than on what you tell us alone, and the total you pay is the same number either way.

How is the crypto amount worked out?

The price is in New Zealand dollars. When you create the invoice we lock the exchange rate at that moment and show you the exact amount of coin to send. That rate never moves afterwards, however long you take and whatever the market does, so the number on your invoice is the number that settles it.

What if I send slightly the wrong amount?

Wallets often take their fee out of the amount you send, so we accept anything within 1% of the total. Short by more than that and the invoice stays open until you top it up. Send too much and we refund the excess if you tell us.

Who pays the network fee?

You do, the same as any crypto transfer: your wallet charges it on top of what you send, and we never see it. If we ever owe you a refund, the fee for sending that comes out of the refund, because someone has to pay the chain.

Does it renew automatically?

No, and it cannot. Whether you pay in crypto or by bank transfer there is nothing on file to charge. Nothing renews, nothing is taken again, and no charge can ever surprise you. When the time runs out it simply stops until you choose to buy more.

When can you suspend or stop it?

For a breach of the rules you agreed to, and for that alone. Serious ones - anyone under 18, coercion or trafficking, fraud - stop an account immediately. Everything else is a person looking at it first, and you can always ask us to look again.

Can I get a refund?

If we reject you before anything goes live, yes. If something goes wrong and we can fix it, we fix it or give you the time back. If it goes badly wrong or cannot be fixed, you can cancel and get a refund, and we will not push store credit on you instead. If you simply change your mind while it is all working, no. Your Consumer Guarantees Act rights sit over all of that, and crypto being hard to reverse is not a reason we get to keep money we owe you.